BOOKING POLICY

When committing to an appointment time, we hold that time for you in good faith, and trust that you have also held that time for us.

To further assist with you keeping that appointment with us, we will send you a courtesy reminder of your appointment via SMS or email 2-3 days prior to your scheduled time. 

RESCHEDULE OR CANCEL APPOINTMENT

Please note that we strictly require a minimum 24 hours notice to cancel or reschedule your appointment.

This allows us time to offer this appointment to someone that's on our waitlist. 

Any changes to Monday appointments need to be made by 12pm Saturday to allow us enough time to contact those on our waitlist.

 

BOOKING DEPOSITS

We require all appointments to be secured with a $50 deposit payable at the time of booking.

 

NO SHOWS 

Failing to show up will result in the full amount being forfeited and future appointments will require full prepayment.